O2: complaint – so sMobilnetz'is not available: What now?

products of the provider O2 recycle to its customers and problems. The network is not reachable, calls are not made by or at the last billing was charged to much money.

Likewise, the Internet can trigger offers from O2 for their users in Trouble. A connection to the Internet stops frequently or not is made. In all of these and other problems, the customer service from O2 can help you.

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O2 customer service for contract customers

If you are a contract customer of O2, they have different ways to reach the O2 customer service.

From the O2 network, select the 55 22 2 the fixed network, call the 089 78 79 79 40 radio networks helps 0 Anau town other mobile 0176 88 85 52 22 weiterIm abroad, you can enable 0049 176 88 85 52 22 anrufenUm a SIM card, call the 0800 66 99 96 6 to

Note, however, that the calls are free of charge. Contract customers pay for every call is 20 cents. In the case of Calls from other mobile networks or from abroad, higher costs may apply.

O2 helpline for Prepaid customers

Also for Prepaid customers offers O2 an extensive telephone service. In the same way as a contract customer, numbers of Prepaid customers to 20 cents per call. If you are calling from abroad or from other mobile networks, the cost of your Fare pending.

From the O2 network: 55 28 2 the fixed network, select the: 0176 88 85 52 82Aus other mobile networks: 0176 88 85 52 reach 82Für calls from abroad: 0049 176 88 85 52 82O2 customer service online

you don’t have to rely necessarily on the customer hotline if you have problems with O2 products. Often it can be helpful if you visit the Service Center a visit on the Internet. Here you will find under a number of headings, many offers of help around the O2. So, for example, to quickly find out whether the O2 network is disrupted or what can help in the event of a DSL failure.

On the tab "Live Chat" you also have the possibility to get directly in contact to a customer service representative of O2. Here you can describe in detail your Problem and several solutions.

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